Frequently Asked Questions

Everything Stoutlander sells is designed, machined, and shipped from our shop in the USA. No overseas manufacturing, no dropshipping.

Orders are packed and posted same or next business day. Delivery time after that depends on your location and chosen shipping service.

Yes. We ship worldwide via USPS. International shipping rates are calculated at checkout based on your location and order weight.

We accept returns within 30 days of delivery on uninstalled, unmodified items in original condition. Items showing blemishes or damage not present at time of delivery are subject to a 20% restocking fee. To start a return, use our contact form.

Yes — all Stoutlander products are designed for DIY installation. Detailed step-by-step install guides are available on our Install Guides page. Most installs require basic hand tools.

Each product page lists compatible vehicles and model years. If you're unsure whether a product fits your specific van, reach out via our contact form before ordering.

We're open to wholesale conversations with van upfitters, overlanding retailers, and builders. Get in touch via our contact form.

Occasionally. If you have a specific fabrication need, reach out via our contact form and we'll let you know if it's something we can accommodate.

Use our contact form. We typically respond within one business day.